High Performance: AnyDesk is fast, which is crucial for remote support. Instead, you can assign custom alias IDs that are easy to remember. The address book also has a search feature to filter contacts by tag.Ĭustom Alias ID: You don’t have to remember the long string of numbers associated with each connected device. Finally, you can create multiple address books to organize your contacts by type. You can connect to registered devices with one click from your address book.Īdditionally, you can add tags to your contacts to organize your connected devices. The Address Book stores the IDs for all your connected devices. You can also install the program to unlock more features like custom aliases.Ĭonvenient Address Book: AnyDesk offers a nifty feature for managing your connected devices. Simply download the file and click it to run the software in portable mode. Quick and Easy Setup: You don’t have to install AnyDesk on your machine to use the software. Here’s the best and worst of what AnyDesk has to offer: The Good AnyDesk: The Good and the BadĪnyDesk has its redeeming qualities but also falls short in some aspects. Be sure to check out the post to see all of our top picks. We tested and reviewed multiple remote software solutions to make finding the best one for your specific use case easier. We put together a list of the Best Remote Support Software. Its paid plans also provide collaboration and other essential remote support features you might need. Specifically, its free plan offers everything you need for personal use, including a file manager, remote printing, desktop sharing, and interactive access. However, it would be unfair to bypass AnyDesk altogether. Furthermore, its cheapest plan is slightly more expensive than Zoho Assist, which we consider the best remote support solution for most people. First, the platform isn’t robust enough to provide dedicated support in medium to large enterprises. Comparing AnyDesk to the Best Remote Support SoftwareĪnyDesk didn’t make it on our list of the best remote support software. AnyDesk might not be the ideal solution for medium and large businesses, but it shines in certain use cases we’ll explore in this review. It is reasonably affordable, easy to configure and use, and supports attended and unattended access. AnyDesk is a capable remote access solution for personal use or small-scale commercial IT support.

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